In order to maintain performance, Seagate Crystal Reports queries the printer driver for each of the font elements (font metrics), such as average character height, character width, height of the ascenders and descenders, internal leading, and so on. A problem may develop if using an older printer driver that does not return the font metrics accurately. If you are experiencing problems when printing (missing fields, incorrect formatting, and so on), it is recommended that you obtain and install the most recently updated drivers for your printer. In many cases, the newer printer drivers provide accurate font metrics and any printing issues are quickly resolved.
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